Pricing
Our pricing is both usage- and subscription- based.
Subscriptions
Our core product, BotRunner, offers two subscription options: Locations and Call Centers
Location
Intended for retailers, restaurants and similar, intended to represent one or more physical locations. You purchase one subscription for a set of locations, which allows you to run one single BotRunner for any number of storefronts.
| Item | Price (monthly) | Price (annual) |
|---|---|---|
| Subscription | $65 | $650 |
| First Two Locations | included | included |
| Additional Locations | $25 | $250 |
Call Center
Intended for call centers and any way of communicating with a broader organization.
| Item | Price (monthly) | Price (annual) |
|---|---|---|
| Subscription | $300 | $3,000 |
| SIP Support | included | included |
Usage
These prices apply for either subscription at a flat rate.
| Item | Price |
|---|---|
| Local Phone Number | $2/month |
| Toll-free Phone Number | $2/month |
| Calls (Inbound/Outbound) | $0.08/min |
| SMS/MMS | $0.04/msg |
| Text-To-Speech | included |
| Speech-To-Text | included |
| Recording | included |
| Transcription | included |
| Answering Machine Detection | included |
| Recording Storage (180 days) | included |
| Recording Storage (181+ days) | $0.20/GB |
Volume Discounts
Are you ready?
Technical Support
All documentation, instructional videos, onboarding help, email and phone support are included with your subscription.
This pertains to all things BotRunner, such as, call and message support. For more in depth help with fine-tuning your bot, or if you’re looking for more of a hands-off solution, we also provide consulting.
Consulting Options
Helping Hand
Here at Veloquix, our goal is to empower companies to build their own bots. While we believe the documentation and tooling we provide can give you what you need, direct assistance from the experts in a tool never hurts! If your organization is just looking for a little guidance and help, we're happy to provide access to our team of support engineers.
The support tiers below provide a specified number of hours of pair programming/videoconferencing sessions with one of our engineers and/or any research or behind-the-scenes work done by our team to build a PoC.
| Tier | Hours | Turnaround Time | Weekends | Price (monthly) | Price (annual) | Additional Hours |
|---|---|---|---|---|---|---|
| Standard | 3 | 2 days | No | $400 | $4,000 | $200 |
| Premium | 5 | 1 day | No | $600 | $6,000 | $180 |
| White Glove | 10 | 4 hours | Yes | $1,100 | $11,000 | $150 |
Support can be purchased on an ad hoc basis at $300/hr.
Custom Solution
If your team simply doesn't have the time, our team is standing ready to help you build out your CX automation. We provide options to either host the application for you, or build and deliver it.
Please reach out to our team and we'll be happy to discuss your needs.